FAQ

Contact & Support

How can I contact Farjé Perfumes?

For any questions, feedback, or business inquiries, please reach out to us at info@farjeperfumes.com or use our contact form. Our team will respond within 24-48 hours.

Orders & Shipping

How long does it take to process my order?

Orders are typically processed within 2 business days. During peak seasons, processing may take 4-5 business days. Please check our website banner for any updates.

How long does shipping take?

Transit time is approximately 3-5 business days after shipping.

Do you ship internationally?

We do not ship internationally at this point in time.

Will I get a tracking number?

Yes, once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package.

Returns & Exchanges

Do you accept returns?

We do not accept returns. We strongly recommend ordering sample sizes before purchasing a full bottle.

What if my order arrives damaged?

If your order arrives damaged or defective, please contact us within 24 hours of delivery with photos of the product and packaging. We will assess the issue and offer a replacement if eligible.

Can I modify or cancel my order after placing it?

If you need to make changes, email us within 24 hours of placing your order to see if a change or cancellation is still possible because once an order has already been processed, we cannot make modifications or cancellations.

Product Information

What is fragrance maceration, and why does it matter?

Maceration is the process through which a fragrance matures, allowing its ingredients to blend seamlessly and develop their full depth and complexity. After blending, our perfumes undergo a careful maturation period, ensuring a more refined, well-balanced, and long-lasting scent. Over time, fragrances continue to evolve, deepening in richness as the notes settle and harmonize.

Why do I see particles or waxy substances in my perfume?

At Farjé Perfumes, we use ingredients with high-quality natural extracts, which may contain trace amounts of resins, waxes, or other organic components. Even after filtration, these natural elements can sometimes appear in the liquid over time. This is completely normal and a testament to the purity of our ingredients. It does not affect the performance of the fragrance—if needed, simply give the bottle a gentle shake.

Are your fragrances vegan and cruelty-free?

Yes! Our fragrances are 100% vegan and cruelty-free. We do not test on animals or use animal-derived ingredients.

About Farjé Perfumes

You seem new. How long have you been in the fragrance industry?

Farjé Perfumes was founded with a passion for exceptionally inspired and original fragrances. While our brand is fresh and innovative, we bring years of expertise in working with the finest niche-quality ingredients.

Legal & Disclaimer

Are your fragrances inspired by designer brands?

Farjé Perfumes creates unique interpretations inspired by luxury and niche fragrances. We are not affiliated with any designer brands, nor do we use their formulations. All trademarks remain the property of their respective owners.